Very poor customer service and no respect to anyone providing them business. Will not be back. When I left I understood why they were not very busy.
If I could give no stars I would. I walk in wasn't greeted. The lady who gave me a pedicure she gave me a 5 second massage on each leg and polishes my tors poorly. I sat down for a full set of acrylics and I had 5 different people sit down in front of me do a little but on my nails and someone new would sit down and do a little bit and so on. Not one introduced themselves and we're rude. 3 of my nail tips weren't pressed to my natural nail and none of those people saw that issue. They were trying to rush and get me out the door so they would be upset when I should them places where they didn't even have white acrylic or where it's not even. I then ask for the manager to fix the nails that were lifted and the manager calls her daughter who applied the tips and yells at her in front of me and the entire salon. Then I go to get my eyebrows waxed and I get took to the back office in their nasty old office chair and I leaned my head back. So I do not like this place. They are rude, not professional, and need to learn how to accommodate their customers better.0 stars.
No customer service; mediocre pedicure
Avoid this place at all cause! Go elsewhere please. The dad, I’m assuming, was nonchalant and very rude and act like he couldn’t open his mouth to greet customers or etc. I believe they are racist. I walked in and had to sit down for at least 45 minutes before someone could get to me. I was trying to be respectful and not just sit myself in the pedi chair or manicure table like a couple of people were doing. So the dad saw me sitting there to be serviced, but welcomed a Caucasian lady to sit at the table for service before me. Then had the nerves to TRY to start on her first when I was already there first and had been waiting. He and all the other young girls who work there saw when I came in. So he couldn’t say he didn’t know. These people are rude, disrespectful, and all about money. My money spends just like everybody else! I WILL NOT give them another dime of my money. I will be going elsewhere. I use to go to this place regularly, but after today...I will NOT return. You have to treat everyone with respect and work on people as they come in. Not skip around or have your pick & chooses due to the color of someone’s skin! Terrible service and rude staff!
Natural Nails is a US Hair Care Studio based in West Monroe, Louisiana. Natural Nails is located at 601 Cypress St, West Monroe, LA 71291, USA.
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