Very friendly atmosphere.The staff were very helpful and entertaining. I just still like to go inn to get my video's instead of that box. 1 day late fee was pretty stiff though. $3.50
Cheap movies for sale and they have everything you can think of
I will no longer rent from National Video in West Monroe! They have very poor customer service for a locally owned business. We dropped off an empty case the day before we left for a 10 day vacation. The store called me to tell me the situation and I asked to have manager/owner call me. The next day the employee called again and I told her that I was waiting on manager/owner to call me. She told me the owner said there was no reason for them to call me.
I'm not upset about the fee, but I am upset about the owner not willing to call a customer. Redbox will get all of my business going forward!
I love movies and games here has both at great prices
Really enjoy talking with the staff they are always pleasant.
National Video Superstore is a US Movie Rental based in West Monroe, Louisiana. National Video Superstore is located at 3621 Cypress St, West Monroe, LA 71291, USA.
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